Answer: Our warranty is 12 months, with whole life service.

Answer: Yes, we provide the formula. we can help adjust the formula according to customer’s local taste if customer require.

Answer: Yes, we send technicians for machine installation and commissioning,machine running and local team training.

Answer: Yes, we can provide customized machine according to customer’s requirements. We also provide turnkey solution if customer require.

Answer: Yes, we arrange factory inspection and machine checking if customer require.

Answer: Yes, we can arrange the shipment for customer if customer require.

Answer: No. Our machine is not available to send sample. But we can invite customer for factory visiting, or customer can send us his product samples. For small machine parts, we can negotiate with customer and arrange shipping by air.

Answer: Our machine are all food grade, all parts connecting with food are stainless steel304, configuration (electrical part, motor, transducer, etc) according to customer’s require.

Answer: Depends on customer’s machine condition.for single machine, need 1-2employees, for production line, need 5-8employees or more.

Answer: for single machine, normally within 30days; for medium production line, normally within 45days; for big production line, normally above 60days.

Answer: 30%T/T as down payment, 70%balance paid before shipping. Or Irrevocable L/C at sight.